Overview
Bliss Web ("we", "us") is an Australian digital agency. This policy explains what information we collect, how we use it and how we protect it.
What information is collected
We collect information you voluntarily provide through our contact, demo request and health check forms: name, business name, email, phone, location, website URL, industry, message and any details you choose to share.
How it is used
We use your information solely to respond to your enquiry, provide quotes, deliver requested services, and follow up about your interest in Bliss Web.
Form submissions
Submissions are stored securely in our backend database. Only authorised Bliss Web team members can access lead data.
Analytics
We may use privacy-respecting analytics tools to measure website performance. These tools may collect anonymised information such as pages visited and approximate location.
Cookies
We use minimal cookies necessary for the website to function. We do not use invasive tracking cookies.
Third-party tools
We may use trusted third-party services for hosting, analytics and email delivery. Each provider is bound by their own privacy obligations.
Data storage
Data is stored on reputable cloud infrastructure with industry-standard security including encryption in transit (SSL).
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing us.
Contact
Questions about this policy? Email hello@blissweb.com.au.